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Questions about FFXIV Gil

Q: How ff14buy.com delivery the products?

A: FF14BUY.COM provides safe transfer to clients by in-game mail or F2F trading. Almost all orders can be finished in one hour. So, please make sure the payment and the contact information is correct. It will save a lot of time!
 
Q: Is it safe to buy gold? Is your gold legal?
A: Yes. All of our in-game currency is 100% handwork by our gold supplier team. We would never allow using cheats, automation software (bots), hacks, mods or any other third-party software to farm illegal gold for selling.
 
Q:How long does delivery take?
A: If your order is in stock we can usually deliver within 30 minutes, deliveries can occasionally take up to 90 minutes or longer however depending on order volumes and game server traffic.
 
Q:How is delivery accomplished?
A: After you complete the order process and have sent payment, the order appears in our delivery queue in the order in which it was received. Our delivery team will then log into the appropriate game and contact the character specified on the order form. If our delivery team is unable to make contact, an e-mail will be sent to the contact address provided. You may reply to this e-mail or log onto our live chat to verify the status of your delivery.
 
Q: What confirmations should I expect once I've placed an order?
A: You will receive an email within 30 minutes after placing an order. If your order was approved, this email will confirm your order. Otherwise, it will notify you that this order failed and will give you instructions on how to process your order. Once your order delivers, a delivery confirmation email will be sent. We may also require additional verifications or information before accepting an order. We will contact you if your order is cancelled or if additional information is required to accept your order.
 
Q:What security precautions are taken to protect my personal information?
A: Ff14buy.com takes the protection of our clients' personal information very seriously. We have various systems in place to screen each and every order for anything that might seem amiss, and since our operation runs 24/7 without closing, so too are we vigilant. Additionally, the information submitted will never be disclosed to any third parties.
 
Q On what condition can I get a coupon/discount/voucher?
A : These three rewards are optional for customers. When customers purchase gold from our websites, our customer service representative will send code of coupon/discount/voucher to customer in the following situations:
1) Customer has a steady, non-bilking and excellent consumption history on our websites.
2) Customer has placed a bulk order.
3) Customer's current order has been delayed for an unbearable period of time for our reasons, such as website server breakdown, out of stock and so on.

4) Customer has participated in or been invited to activities held by our websites. For more information about this, please pay attention to our homepage continuously, since activities will be updated at regular intervals.

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